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300-420 · Question #226

A company uses cloud-based applications for voice and video calls, file sharing, content sharing, and messaging. During business hours, these applications randomly become slow and unresponsive…

The correct answer is A. Identify the applications with NBAR2 and allocate the required bandwidth accordingly. Modern cloud-based collaboration applications (such as Webex, Microsoft Teams, or Zoom) use dynamic, non-standard, or encrypted ports that cannot be reliably identified using simple port matching. NBAR2 (Network-Based Application Recognition 2) uses deep packet inspection (DPI)…

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Question

A company uses cloud-based applications for voice and video calls, file sharing, content sharing, and messaging. During business hours, these applications randomly become slow and unresponsive. However, other applications work smoothly with the current applied QoS polices. Which solution must the company choose to resolve the issue?

Options

  • AIdentify the applications with NBAR2 and allocate the required bandwidth accordingly.
  • BIdentify the port used by each application and apply a minimum bandwidth guarantee.
  • CIdentify the applications and reserve the required bandwidth on the perimeter routers.
  • DIdentify the application ports, create groupings, and rate-limit the required bandwidth.

How the community answered

(40 responses)
  • A
    78% (31)
  • B
    3% (1)
  • C
    8% (3)
  • D
    13% (5)

Explanation

Modern cloud-based collaboration applications (such as Webex, Microsoft Teams, or Zoom) use dynamic, non-standard, or encrypted ports that cannot be reliably identified using simple port matching. NBAR2 (Network-Based Application Recognition 2) uses deep packet inspection (DPI) and a regularly updated protocol pack to accurately identify these applications by their traffic signatures - even when ports are ephemeral or TLS-encrypted. Once identified, QoS policies can allocate proper bandwidth (e.g., DSCP marking, priority queuing) for voice, video, and signaling traffic classes. Port-based identification (B) fails for cloud apps using dynamic ports. Reserving bandwidth only on perimeter routers (C) does not address congestion on internal or WAN segments. Rate-limiting (D) would throttle the already-struggling applications, worsening the problem.

Topics

#QoS#NBAR2#Application Performance#Bandwidth Management

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