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300-370 · Question #46

A Cisco WLC v7.0 is not seeing an AP join. Which starting prefix debug command can help determine a combination of discovery/join and DHCP process status?

The correct answer is D. debug ip udp - from the AP. To diagnose AP join issues that encompass both discovery/join and DHCP processes for a Cisco WLC v7.0, the debug ip udp command executed directly on the AP is the most effective starting point.

Troubleshooting Wireless Infrastructure

Question

A Cisco WLC v7.0 is not seeing an AP join. Which starting prefix debug command can help determine a combination of discovery/join and DHCP process status?

Options

  • Adebug capwap events - from Cisco WLC
  • Bdebug capwap events - from the AP
  • Cdebug ip udp - from Cisco WLC
  • Ddebug ip udp - from the AP

How the community answered

(47 responses)
  • A
    2% (1)
  • B
    4% (2)
  • C
    2% (1)
  • D
    91% (43)

Why each option

To diagnose AP join issues that encompass both discovery/join and DHCP processes for a Cisco WLC v7.0, the `debug ip udp` command executed directly on the AP is the most effective starting point.

Adebug capwap events - from Cisco WLC

`debug capwap events` on the Cisco WLC provides controller-side CAPWAP details but will not show the AP's DHCP process or its perspective of discovery if it cannot reach the controller.

Bdebug capwap events - from the AP

`debug capwap events` on the AP shows CAPWAP-specific events, but it may not provide the granular DHCP message details needed to troubleshoot IP address acquisition issues.

Cdebug ip udp - from Cisco WLC

`debug ip udp` on the Cisco WLC would show UDP traffic reaching the controller, but it cannot reveal the AP's DHCP process if the AP is not successfully sending or receiving DHCP traffic on its segment.

Ddebug ip udp - from the APCorrect

The `debug ip udp` command executed on the Access Point (AP) itself is crucial because it displays all UDP packet exchanges originating from or destined to the AP. This allows verification of DHCP traffic (UDP ports 67/68) to ensure the AP is acquiring an IP address and also shows CAPWAP discovery messages (UDP ports 5246/5247), providing comprehensive insight into initial connectivity and join process failures.

Concept tested: Cisco AP discovery and join troubleshooting

Source: https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200170-Troubleshoot-APs-that-Fail-to-Join-a-WLC.html

Topics

#AP join process#CAPWAP#DHCP#Debug commands

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