300-370 · Question #43
An alarm is reporting that one of four ports of a lag group have gone down on a wireless LAN controller. Which troubleshooting methodology can be used to begin the troubleshooting process?
The correct answer is B. bottom-up. When an alarm reports a physical layer issue, such as a port going down in a LAG group, the bottom-up troubleshooting methodology is the most appropriate starting point.
Question
An alarm is reporting that one of four ports of a lag group have gone down on a wireless LAN controller. Which troubleshooting methodology can be used to begin the troubleshooting process?
Options
- Ashoot from the hip
- Bbottom-up
- Ctop-down
- Dfollow the path
- Edivide and conquer
How the community answered
(36 responses)- A3% (1)
- B86% (31)
- C8% (3)
- D3% (1)
Why each option
When an alarm reports a physical layer issue, such as a port going down in a LAG group, the bottom-up troubleshooting methodology is the most appropriate starting point.
"Shoot from the hip" is not a recognized or systematic troubleshooting methodology; it implies an unorganized and potentially ineffective approach.
The bottom-up troubleshooting methodology starts at the physical layer and systematically moves upwards through the OSI model. Since a port going down is a clear indicator of a physical or data link layer problem, this approach efficiently focuses troubleshooting efforts on the foundational layers where the issue originates, such as cabling, transceivers, or interface configurations.
Top-down troubleshooting starts from the application layer, which is inefficient when a specific physical layer issue has already been identified.
"Follow the path" is a technique for tracing data flow, not a primary methodology for beginning to troubleshoot a known physical layer fault.
Divide and conquer is useful for isolating problems within complex systems but is less specific for an initial physical layer fault when compared to the bottom-up approach.
Concept tested: Troubleshooting methodologies - bottom-up approach
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