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300-370 · Question #136

While you investigate wireless connectivity issues, a user reports that only certain devices are affected. You use a wireless protocol analyzer to capture 802.11 frames. The capture reveals several…

The correct answer is B. divide and conquer. Using a protocol analyzer to look at frames would be looking at layer 2, then doing the RF survey would be going down the OSI stack to layer 1.

WLAN Troubleshooting Methods

Question

While you investigate wireless connectivity issues, a user reports that only certain devices are affected. You use a wireless protocol analyzer to capture 802.11 frames. The capture reveals several issues, so you perform an RF survey. Which troubleshooting approach are you using?

Options

  • Abottom-up
  • Bdivide and conquer
  • Ctop-down
  • Dshoot from the hip

How the community answered

(37 responses)
  • A
    8% (3)
  • B
    86% (32)
  • C
    3% (1)
  • D
    3% (1)

Explanation

Using a protocol analyzer to look at frames would be looking at layer 2, then doing the RF survey would be going down the OSI stack to layer 1.

Topics

#Troubleshooting methodologies#Packet capture#RF survey#Divide and conquer

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