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300-085 · Question #63

Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server?

The correct answer is B. Cisco Unified Presence System Troubleshooter. The Cisco Unified Presence System Troubleshooter is the dedicated tool for checking and verifying the status of individual modules running on the Cisco Unified Presence server.

Cisco Unified IM and Presence

Question

Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server?

Options

  • ACisco Unified Real Time Monitoring Tool
  • BCisco Unified Presence System Troubleshooter
  • CCisco Unified Presence Monitoring Tool
  • DCisco Unified Presence Viewer

How the community answered

(14 responses)
  • B
    93% (13)
  • C
    7% (1)

Why each option

The Cisco Unified Presence System Troubleshooter is the dedicated tool for checking and verifying the status of individual modules running on the Cisco Unified Presence server.

ACisco Unified Real Time Monitoring Tool

Cisco Unified Real Time Monitoring Tool (RTMT) is used to monitor performance counters, alerts, and trace files in real time across Unified Communications servers, but it does not perform discrete module-by-module verification.

BCisco Unified Presence System TroubleshooterCorrect

The Cisco Unified Presence System Troubleshooter is a built-in web-based utility that specifically inspects each service module on the CUP server, reports their health status, and highlights configuration or operational issues at the component level. It is the purpose-built tool for module-level verification, distinguishing it from broader monitoring tools.

CCisco Unified Presence Monitoring Tool

Cisco Unified Presence Monitoring Tool is not a recognized standard Cisco tool; it is a distractor name that does not correspond to an actual product.

DCisco Unified Presence Viewer

Cisco Unified Presence Viewer is not a standard Cisco troubleshooting tool and does not exist as a named utility for module verification.

Concept tested: Cisco Unified Presence module verification tool

Source: https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-troubleshooting-guides-list.html

Topics

#troubleshooting#System Troubleshooter#Unified Presence#modules

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