300-085 Question #63: Real Exam Question with Answer & Explanation

The correct answer is B: Cisco Unified Presence System Troubleshooter. The Cisco Unified Presence System Troubleshooter is the dedicated tool for checking and verifying the status of individual modules running on the Cisco Unified Presence server.

Cisco Unified IM and Presence

Question

Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server?

Options

ACisco Unified Real Time Monitoring Tool
BCisco Unified Presence System Troubleshooter
CCisco Unified Presence Monitoring Tool
DCisco Unified Presence Viewer

Explanation

The Cisco Unified Presence System Troubleshooter is the dedicated tool for checking and verifying the status of individual modules running on the Cisco Unified Presence server.

Common mistakes.

A. Cisco Unified Real Time Monitoring Tool (RTMT) is used to monitor performance counters, alerts, and trace files in real time across Unified Communications servers, but it does not perform discrete module-by-module verification.
C. Cisco Unified Presence Monitoring Tool is not a recognized standard Cisco tool; it is a distractor name that does not correspond to an actual product.
D. Cisco Unified Presence Viewer is not a standard Cisco troubleshooting tool and does not exist as a named utility for module verification.

Concept tested. Cisco Unified Presence module verification tool

Reference. https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-troubleshooting-guides-list.html

Topics

#troubleshooting#System Troubleshooter#Unified Presence#modules

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