Cisco
300-085 · Question #296
300-085 Question #296: Real Exam Question with Answer & Explanation
The correct answer is B: Open the IM and Presence Server Administration web page, then from the Application menu,. The preferred method to collect logs from Cisco IM and Presence Server is through the IM and Presence Administration web page via the Application menu, which provides access to the Real-Time Monitoring Tool.
Cisco Unified IM and Presence
Question
What is the preferred way to collect logs from the Cisco IM and Presence Server?
Options
- AGo to Cisco Unified Communications Manager and select the serviceability and download
- BOpen the IM and Presence Server Administration web page, then from the Application menu,
- COpen the IM and Presence Server Administration web page, then from the Service menu,
- DGo to Serviceability section on the IM and Presence server and download logs.
Explanation
The preferred method to collect logs from Cisco IM and Presence Server is through the IM and Presence Administration web page via the Application menu, which provides access to the Real-Time Monitoring Tool.
Common mistakes.
- A. Collecting IM and Presence logs from the Cisco Unified Communications Manager interface is not the preferred method - logs must be retrieved directly from the IM and Presence server's own administration interface.
- C. The Service menu on the IM and Presence Administration page is used to start, stop, and manage services, not to download or collect diagnostic logs.
- D. While the Serviceability section is accessible on the IM and Presence server, navigating through the Administration page Application menu to RTMT is the documented preferred approach for log collection.
Concept tested. Cisco IM and Presence Server log collection via RTMT
Topics
#log collection#IM and Presence serviceability#administration#troubleshooting
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