300-085 · Question #181
What should be done after the initial configuration of the Cisco Unified Communications Manager and Cisco Unified Presence integration?
The correct answer is C. Restart the Cisco Unified Presence Service. After completing the initial integration configuration between Cisco Unified Communications Manager and Cisco Unified Presence, the Cisco Unified Presence Service must be restarted for the settings to take effect.
Question
What should be done after the initial configuration of the Cisco Unified Communications Manager and Cisco Unified Presence integration?
Options
- ARestart the Cisco SIP Proxy Server.
- BRestart the Application Listener.
- CRestart the Cisco Unified Presence Service.
- DRestart the Cisco Unified Communications Manager Services.
- ENo action is required.
How the community answered
(15 responses)- B7% (1)
- C87% (13)
- D7% (1)
Why each option
After completing the initial integration configuration between Cisco Unified Communications Manager and Cisco Unified Presence, the Cisco Unified Presence Service must be restarted for the settings to take effect.
The Cisco SIP Proxy Server is a separate component and restarting it alone does not apply UCM-to-Presence integration configuration changes.
The Application Listener is not the service responsible for processing the UCM-Presence integration settings and restarting it would not activate the integration.
Restarting the Cisco Unified Presence Service is the required step after initial UCM-Presence integration configuration because the service must reload to recognize the newly configured AXL and SIP trunk parameters from UCM. Without this restart, the presence subscriptions and synchronization between the two systems will not function correctly.
Restarting Cisco Unified Communications Manager Services is disruptive and unnecessary - the configuration change is applied on the Presence side, not the UCM side.
A restart is explicitly required; without it the Presence Service continues running with its previous configuration and ignores the new integration parameters.
Concept tested: Cisco Unified Presence and UCM integration post-configuration steps
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cups/8_0/english/install_upgrade/guide/CUPInstall.html
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