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Broadcom-VMware

2V0-620 · Question #15

An administrator attempts to install vCenter Single Sign-On Server. The installer returns an error message indicating that the installation failed. Prior to the installation, all setup prerequisites…

The correct answer is A. Server\utils\logs\imsTrace.log D. %TEMP%\vminst.log. After a failed vCenter SSO installation, the imsTrace.log and %TEMP%\vminst.log are the two files that provide the most diagnostic detail about the failure.

Section 3 – Install and Configure vCenter Server and ESXi

Question

An administrator attempts to install vCenter Single Sign-On Server. The installer returns an error message indicating that the installation failed. Prior to the installation, all setup prerequisites were met. The administrator has generated a vCenter Server Single Sign-On support bundle. Which two files should the administrator analyze to determine the cause of the failure? (Choose two.)

Options

  • AServer\utils\logs\imsTrace.log
  • BServer\utils\logs\install.txt
  • C%TEMP%\utils\logs\vminst.log
  • D%TEMP%\vminst.log

How the community answered

(40 responses)
  • A
    88% (35)
  • B
    5% (2)
  • C
    8% (3)

Why each option

After a failed vCenter SSO installation, the imsTrace.log and %TEMP%\vminst.log are the two files that provide the most diagnostic detail about the failure.

AServer\utils\logs\imsTrace.logCorrect

The imsTrace.log at Server\utils\logs\ records SSO service-level trace data including identity management component activity, making it the primary source for diagnosing failures that occur during the SSO service initialization phase. Cross-referencing its entries with the installer log reveals the root cause of most SSO-specific installation errors.

BServer\utils\logs\install.txt

There is no standard vCenter SSO installation log file named install.txt at that path; this filename does not correspond to any documented VMware installer log.

C%TEMP%\utils\logs\vminst.log

The path %TEMP%\utils\logs\vminst.log is incorrect - the vminst.log file resides directly in %TEMP%, not within a utils\logs subdirectory.

D%TEMP%\vminst.logCorrect

The vminst.log located directly under %TEMP% is the VMware installer's main log file and captures every installation step, return code, and failure message in sequence. It is the first file to examine after any VMware product installation failure because it records the exact point where the installer aborted.

Concept tested: vCenter SSO installation failure log file locations

Source: https://docs.vmware.com/en/VMware-vSphere/6.0/com.vmware.vsphere.security.doc/GUID-3B4CD492-6F7A-437A-83F0-A58AFAE08D0B.html

Topics

#Single Sign-On#installation logs#troubleshooting#support bundle

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