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CompTIA

220-802 · Question #714

The computer was booting normally yesterday, but in the morning a message appears stating "Operating System Not Found". This can be caused by which of the following? (Select TWO).

The correct answer is C. Bad hard drive D. Bad IDE or SATA controller. The 'Operating System Not Found' error means the BIOS/UEFI cannot locate a bootable OS on any connected storage device. A bad hard drive (C) is the most direct cause - if the drive has failed, developed bad sectors on the boot partition, or the MBR/partition table is corrupted…

Hardware and network troubleshooting

Question

The computer was booting normally yesterday, but in the morning a message appears stating "Operating System Not Found". This can be caused by which of the following? (Select TWO).

Options

  • ABad memory module
  • BBad USB controller
  • CBad hard drive
  • DBad IDE or SATA controller
  • EBad CPU

How the community answered

(38 responses)
  • B
    5% (2)
  • C
    84% (32)
  • E
    11% (4)

Explanation

The 'Operating System Not Found' error means the BIOS/UEFI cannot locate a bootable OS on any connected storage device. A bad hard drive (C) is the most direct cause - if the drive has failed, developed bad sectors on the boot partition, or the MBR/partition table is corrupted, the OS cannot be found. A bad IDE or SATA controller (D) is equally valid - even if the hard drive itself is intact, a failed controller means the BIOS cannot communicate with the drive at all, producing the same error. Bad memory (A) typically causes POST errors or blue screens, a bad USB controller (B) would not prevent the primary hard drive from being detected, and a bad CPU (E) would prevent the system from POSTing entirely.

Topics

#OS not found#hard drive failure#SATA controller#boot error

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