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Exams220-802Questions#693
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220-802 · Question #693

220-802 Question #693: Real Exam Question with Answer & Explanation

The correct answer is B: Anti-spyware software. Anti-spyware software is the best solution here. The symptoms-slow performance and Internet connectivity problems-are classic indicators of a spyware infection. Spyware differs from viruses; it operates in the background, consuming CPU/memory and often communicating with external

Question

A user is reporting that their computer is running slow and is having trouble connecting to the Internet. After further inspection, the technician notices that the antivirus definitions are up-to-date and the system is scheduled for regular scans. Which of the following solutions will MOST likely help resolve the issues reported?

Options

  • AEnabling system restore
  • BAnti-spyware software
  • CSpam blocker
  • DPop-up blocker

Explanation

Anti-spyware software is the best solution here. The symptoms-slow performance and Internet connectivity problems-are classic indicators of a spyware infection. Spyware differs from viruses; it operates in the background, consuming CPU/memory and often communicating with external servers, which degrades both performance and network connectivity. Since the antivirus definitions are current and scans are scheduled, the antivirus is already handling virus threats. A dedicated anti-spyware tool targets the class of malware most consistent with these symptoms. Spam blockers and pop-up blockers are preventative filters, not remediation tools, and enabling System Restore would not remove active malware.

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