220-802 · Question #692
A user reports that their printouts contain a shadow of the previous image. Which of the following is MOST likely the cause?
The correct answer is B. Fuser assembly. The symptom described - a faint shadow or ghost of a previous image appearing on subsequent printouts - is called 'ghosting' and is most commonly caused by a faulty fuser assembly (B). The fuser uses heat and pressure to bond toner to the page; if it is worn or damaged…
Question
A user reports that their printouts contain a shadow of the previous image. Which of the following is MOST likely the cause?
Options
- ASeparation pads
- BFuser assembly
- CCorona wire
- DPickup assembly
How the community answered
(27 responses)- A7% (2)
- B74% (20)
- C4% (1)
- D15% (4)
Explanation
The symptom described - a faint shadow or ghost of a previous image appearing on subsequent printouts - is called 'ghosting' and is most commonly caused by a faulty fuser assembly (B). The fuser uses heat and pressure to bond toner to the page; if it is worn or damaged, residual toner from a previous print job can remain on the fuser roller and transfer to the next page. Option A (separation pads) are used to separate individual sheets of paper during feeding - they do not affect image quality. Option C (corona wire) charges the drum to attract toner; a faulty corona wire typically causes faded or blank prints, not ghosting. Option D (pickup assembly) is responsible for picking up paper from the tray - it does not influence the image transfer process.
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