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CompTIA

220-802 · Question #667

A user is attempting to use Remote Desktop to connect to a server but is getting an error message. Which of the following tools should be used to verify that the server is powered on and connected…

The correct answer is A. PING. PING is the correct tool to verify basic network reachability and confirm a remote device is powered on and responding on the network.

Hardware and network troubleshooting

Question

A user is attempting to use Remote Desktop to connect to a server but is getting an error message. Which of the following tools should be used to verify that the server is powered on and connected to the network?

Options

  • APING
  • BNSLOOKUP
  • CMSTSC
  • DSFC

How the community answered

(68 responses)
  • A
    91% (62)
  • B
    6% (4)
  • C
    1% (1)
  • D
    1% (1)

Why each option

PING is the correct tool to verify basic network reachability and confirm a remote device is powered on and responding on the network.

APINGCorrect

The PING utility sends ICMP echo request packets to a target IP address or hostname and reports whether replies are received, directly verifying both network connectivity and that the target device is operational. This is the standard first step in network troubleshooting to confirm a host is online.

BNSLOOKUP

NSLOOKUP queries DNS servers to resolve hostnames to IP addresses and does not test whether a device is powered on or reachable on the network.

CMSTSC

MSTSC is the Remote Desktop Connection client application itself, the same tool that is already generating the error, not a diagnostic utility.

DSFC

SFC (System File Checker) scans and repairs Windows operating system files and has no network diagnostic capability.

Concept tested: Using PING to verify network connectivity

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/ping

Topics

#PING#Remote Desktop#network connectivity#command line tools

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