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220-802 · Question #661

Joe, a technician, built a new computer for a customer. The computer has been setup with the appropriate operating system, but when Joe boots the PC after configuration, he receives an invalid boot…

The correct answer is D. BIOS and change the boot order. An 'invalid boot disk' message means the BIOS is attempting to boot from the wrong device - changing the boot order in BIOS to prioritize the correct drive resolves this without modifying any software.

Hardware and network troubleshooting

Question

Joe, a technician, built a new computer for a customer. The computer has been setup with the appropriate operating system, but when Joe boots the PC after configuration, he receives an invalid boot disk message. Which of the following tools should he use to fix the issue?

Options

  • ASafe Mode with command prompt
  • BRestore from a prior recovery point
  • CMSCONFIG to disable startup programs
  • DBIOS and change the boot order

How the community answered

(33 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    3% (1)
  • D
    88% (29)

Why each option

An 'invalid boot disk' message means the BIOS is attempting to boot from the wrong device - changing the boot order in BIOS to prioritize the correct drive resolves this without modifying any software.

ASafe Mode with command prompt

Safe Mode with command prompt requires the OS to at least partially load, which is impossible when the BIOS cannot locate a valid boot disk in the first place.

BRestore from a prior recovery point

Restoring from a recovery point also requires the OS to be reachable, which is not possible when the boot order is pointing to the wrong device.

CMSCONFIG to disable startup programs

MSCONFIG manages startup services and programs within a running Windows installation and cannot be accessed when the system fails before the OS loads.

DBIOS and change the boot orderCorrect

When a new computer is assembled, the BIOS boot order may default to a device such as a USB drive, optical drive, or network adapter rather than the installed OS drive. Entering BIOS setup and setting the primary boot device to the correct hard drive or SSD is the direct fix for an invalid boot disk error on a newly configured system. No OS tools are accessible until the BIOS successfully hands off to the bootloader on the correct drive.

Concept tested: Correcting BIOS boot order to fix invalid boot disk error

Source: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/boot-to-uefi-mode-or-legacy-bios-mode

Topics

#BIOS#boot order#invalid boot disk#system configuration

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