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220-802 · Question #660

220-802 Question #660: Real Exam Question with Answer & Explanation

The correct answer is C: Clean. A clean installation wipes the existing OS and data, installs a fresh copy of Windows 7, and is the correct choice when the user explicitly does not want to preserve any data from the Windows XP system.

Question

Ann, a user, has a computer running Windows XP Professional. She would like the computer to run Windows 7 Professional. She does not wish to save any information on the current system. Which of the following types of installations should the technician perform?

Options

  • ARepair
  • BMultiboot
  • CClean
  • DUpgrade

Explanation

A clean installation wipes the existing OS and data, installs a fresh copy of Windows 7, and is the correct choice when the user explicitly does not want to preserve any data from the Windows XP system.

Common mistakes.

  • A. A repair installation attempts to fix a damaged Windows installation while preserving existing data and settings, which is the opposite of what the user wants.
  • B. A multiboot installation keeps the existing Windows XP installation alongside Windows 7, allowing the user to choose at startup - this preserves the old OS and data rather than replacing them.
  • D. An upgrade installation migrates settings, files, and applications from the old OS to the new one; a direct upgrade path from Windows XP to Windows 7 is not supported by Microsoft.

Concept tested. Performing a clean OS installation

Reference. https://support.microsoft.com/en-us/windows/installation-options-for-windows-7-bac3fcba-d2a4-4c2c-ba19-7def7b72a6ac

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