CompTIA
220-802 · Question #18
220-802 Question #18: Real Exam Question with Answer & Explanation
The correct answer is D: SMART status. SMART (Self-Monitoring, Analysis, and Reporting Technology) is the built-in hard drive diagnostic standard that directly validates drive health and predicts failures.
Question
A user reports that they are getting frequent delayed write messages throughout the day and are experiencing sluggish performance. The technician suspects that the issue relates to the hard disk drive. Which of the following would BEST help validate the diagnosis?
Options
- ASystem information
- BEvent viewer
- CPOST card
- DSMART status
Explanation
SMART (Self-Monitoring, Analysis, and Reporting Technology) is the built-in hard drive diagnostic standard that directly validates drive health and predicts failures.
Common mistakes.
- A. System Information displays hardware and software inventory but does not report on real-time drive health metrics or failure indicators.
- B. Event Viewer logs system and application errors and may show disk-related errors, but it does not provide the drive-level diagnostic detail that SMART status does.
- C. A POST card diagnoses failures during the Power-On Self-Test phase and is used for systems that fail to boot, not for diagnosing a running system's drive health.
Concept tested. SMART status for hard drive health validation
Reference. https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/wmic
Community Discussion
No community discussion yet for this question.