nerdexam
CompTIA

220-802 · Question #18

A user reports that they are getting frequent delayed write messages throughout the day and are experiencing sluggish performance. The technician suspects that the issue relates to the hard disk…

The correct answer is D. SMART status. SMART (Self-Monitoring, Analysis, and Reporting Technology) is the built-in hard drive diagnostic standard that directly validates drive health and predicts failures.

Hardware and network troubleshooting

Question

A user reports that they are getting frequent delayed write messages throughout the day and are experiencing sluggish performance. The technician suspects that the issue relates to the hard disk drive. Which of the following would BEST help validate the diagnosis?

Options

  • ASystem information
  • BEvent viewer
  • CPOST card
  • DSMART status

How the community answered

(53 responses)
  • A
    2% (1)
  • B
    4% (2)
  • C
    2% (1)
  • D
    92% (49)

Why each option

SMART (Self-Monitoring, Analysis, and Reporting Technology) is the built-in hard drive diagnostic standard that directly validates drive health and predicts failures.

ASystem information

System Information displays hardware and software inventory but does not report on real-time drive health metrics or failure indicators.

BEvent viewer

Event Viewer logs system and application errors and may show disk-related errors, but it does not provide the drive-level diagnostic detail that SMART status does.

CPOST card

A POST card diagnoses failures during the Power-On Self-Test phase and is used for systems that fail to boot, not for diagnosing a running system's drive health.

DSMART statusCorrect

SMART continuously monitors internal hard drive parameters such as reallocated sector count, spin-up time, and read error rate. Checking SMART status will reveal whether the drive is reporting warnings or pre-failure conditions, directly confirming or ruling out the hard drive as the cause of delayed write errors and sluggish performance.

Concept tested: SMART status for hard drive health validation

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/wmic

Topics

#SMART status#HDD diagnostics#delayed write errors#drive health

Community Discussion

No community discussion yet for this question.

Full 220-802 Practice