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220-802 · Question #162

After updating the device drivers for a video adapter, a user reports they are only able to view a portion of the screen and the text is very large. Which of the following is MOST likely the cause?

The correct answer is C. Resolution set too low. Seeing only a portion of the screen with very large text indicates the display resolution is set too low for the monitor.

Hardware and network troubleshooting

Question

After updating the device drivers for a video adapter, a user reports they are only able to view a portion of the screen and the text is very large. Which of the following is MOST likely the cause?

Options

  • ARefresh rate set too low
  • BRefresh rate set too high
  • CResolution set too low
  • DResolution set too high

How the community answered

(66 responses)
  • A
    6% (4)
  • B
    3% (2)
  • C
    80% (53)
  • D
    11% (7)

Why each option

Seeing only a portion of the screen with very large text indicates the display resolution is set too low for the monitor.

ARefresh rate set too low

A refresh rate set too low may cause flickering or eye strain but does not produce oversized text or partial screen visibility.

BRefresh rate set too high

A refresh rate set too high may result in no display signal or distortion but does not cause the specific symptom of enlarged text and partial screen.

CResolution set too lowCorrect

When screen resolution is set too low, the operating system renders fewer pixels than the monitor's native resolution, causing the display to scale up each pixel and making text and UI elements appear very large. Only a portion of what would normally be visible fits on screen because the pixel density is insufficient for the physical display area.

DResolution set too high

A resolution set too high would make text smaller, not larger, and could exceed the monitor's capability causing no display signal.

Concept tested: Display resolution impact on screen output

Source: https://learn.microsoft.com/en-us/windows-hardware/drivers/display/display-resolution

Topics

#display resolution#video adapter drivers#monitor settings#driver troubleshooting

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