CompTIA
220-802 · Question #145
After replacing a motherboard on a customer's laptop for a no sound issue, a technician realizes that there is intermittent wireless connectivity on the laptop. Which of the following should the…
The correct answer is D. Check if the WiFi antenna is connected properly to the wireless card. https://communities.intel.com/thread/38676
Hardware and network troubleshooting
Question
After replacing a motherboard on a customer's laptop for a no sound issue, a technician realizes that there is intermittent wireless connectivity on the laptop. Which of the following should the technician perform FIRST?
Options
- AReinstall the driver of the WiFi card.
- BCheck to see if there is a wireless switch on the laptop and its current position.
- CReplace the wireless card because it is not fully compatible with the new motherboard.
- DCheck if the WiFi antenna is connected properly to the wireless card.
How the community answered
(27 responses)- A15% (4)
- B7% (2)
- C4% (1)
- D74% (20)
Explanation
Topics
#WiFi antenna#wireless connectivity#laptop repair#hardware replacement
Community Discussion
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