CompTIA
220-701 · Question #200
220-701 Question #200: Real Exam Question with Answer & Explanation
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Question
A person calls in asking for the name of the vendor that the technician uses for the organization's firewall hardware. Which of the following is the BEST action for the technician to take?
Options
- AImmediately forward the call to the vendor.
- BGive the information to the caller.
- CHang up on the caller immediately and report the call to upper management.
- DPolitely refuse to give the information and end the call.
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