CompTIA
220-602 · Question #440
A customer states their laptop is running low on batteries, but when they plug it into the wall outlet, it still operates on battery power. They have tried using a different power cord, but the…
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Question
A customer states their laptop is running low on batteries, but when they plug it into the wall outlet, it still operates on battery power. They have tried using a different power cord, but the results are the same. Which of the following will BEST resolve the issue?
Options
- AReplace the motherboard.
- BProvide the customer with another battery.
- CReplace the power cord with a new cord.
- DTest the wall outlet for power.
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