CompTIA
220-602 · Question #163
The technician is in the middle of installing a new hard drive at the customers desk when an urgent page is received from the supervisor. Which of the following is the BEST course of action?
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Question
The technician is in the middle of installing a new hard drive at the customers desk when an urgent page is received from the supervisor. Which of the following is the BEST course of action?
Options
- AIgnore the page; the supervisor will understand when it is explained later.
- BStop the install, reconnect the computer enough so it works and answer the page.
- CTell the customer about the urgent page and that the job will be finished upon returning.
- DAsk the customer if it is acceptable to make a call to about the page.
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