The technician is in the middle of installing a new hard drive at the customers desk when an urgent page is received from the supervisor. Which of the following is the BEST course of action?

Question

Options

• AIgnore the page; the supervisor will understand when it is explained later.
• BStop the install, reconnect the computer enough so it works and answer the page.
• CTell the customer about the urgent page and that the job will be finished upon returning.
• DAsk the customer if it is acceptable to make a call to about the page.

• A
  7% (2)
• B
  3% (1)
• C
  7% (2)
• D
  83% (25)

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