CompTIA
220-602 · Question #162
220-602 Question #162: Real Exam Question with Answer & Explanation
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Question
A customer reports they can no longer use the CD drive. While speaking with the customer, a good FIRST question to ask may be?
Options
- AHave they loaded any new programs this week?
- BDid the customer log in with an Administrator account?
- CWere there any error messages during boot?
- DWhat has changed since they were last able to access the drive?
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