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220-602 · Question #104

220-602 Question #104: Real Exam Question with Answer & Explanation

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Question

An employee sees a co-worker helping a customer in a retail store. The co-worker appears annoyed and unwilling to help the customer and the customer is becoming irritated. The employee should:

Options

  • Aapproach the co-worker and tell them to improve their attitude.
  • Bwait until the customer leaves and confront the co-worker about the attitude.
  • Capproach the customer and co-worker and ask if either need help.
  • Dtalk with the store manager immediately about the co-workers attitude.

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