CompTIA
220-602 · Question #103
220-602 Question #103: Real Exam Question with Answer & Explanation
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Question
While at a customers home, a technician has to call a vendor to help fix the problem. Which of the following would be the BEST action for the technician to take?
Options
- AInform the customer that a new service appointment must be set after the technician contacts the vendor.
- BUse the customers telephone to make the call without asking permission and tell the customer that the call is just back to the local office.
- CExplain to the customer that call has to be made to fix the problem and then return to the office to place the call.
- DAsk permission to use the customers telephone and reassure the customer that the telephone call is necessary.
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