220-1202 · Question #285
220-1202 Question #285: Real Exam Question with Answer & Explanation
The correct answer is A: Clear the smartphone's browser cache and uninstall unknown applications.. Pop-ups warning of fake security threats and increased battery drain are common signs of adware or malicious applications. Clearing the browser cache and removing unknown or suspicious apps eliminates the source of the pop-ups and stops the background activity causing excessive b
Question
A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the smartphone's battery drains faster. Which of the following should a technician recommend to resolve this issue?
Options
- AClear the smartphone's browser cache and uninstall unknown applications.
- BEnable airplane mode and restart the smartphone.
- CPerform a factory reset on the smartphone.
- DReplace the SIM card and modify the network settings.
Explanation
Pop-ups warning of fake security threats and increased battery drain are common signs of adware or malicious applications. Clearing the browser cache and removing unknown or suspicious apps eliminates the source of the pop-ups and stops the background activity causing excessive battery usage.
Topics
Community Discussion
No community discussion yet for this question.