CompTIA
220-1202 · Question #285
A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the
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Submitted by tunde_lagos· Mar 30, 2026Mobile Devices
Question
A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the smartphone’s battery drains faster. Which of the following should a technician recommend to resolve this issue?
Options
- AClear the smartphone's browser cache and uninstall unknown applications.
- BEnable airplane mode and restart the smartphone.
- CPerform a factory reset on the smartphone.
- DReplace the SIM card and modify the network settings.
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Topics
#Mobile malware#Adware removal#Smartphone troubleshooting#Browser cache