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220-1202 · Question #110
220-1202 Question #110: Real Exam Question with Answer & Explanation
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Submitted by mike_84· Mar 30, 2026Mobile Devices
Question
The battery on a user's smartphone discharges quickly when the user travels. The smartphone was replaced two weeks ago. Which of the following should a technician do first?
Options
- AReplace the battery with a higher capacity option
- BProvide an external battery to extend the usage time
- CEnsure that the charging port is working as expected
- DLook for applications that are reporting the highest utilization
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Topics
#Smartphone battery drain#Mobile device troubleshooting#App power consumption