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220-1202 · Question #224

220-1202 Question #224: Real Exam Question with Answer & Explanation

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Submitted by helene.fr· Mar 30, 2026

Question

A user installed a free application from an unofficial application store. Now, their smartphone displays random pop-ups and shows increased data usage. Additionally, the user cannot perform certain actions such as opening banking applications or updating their OS. Which of the following should the user do first to address the security issues on their smartphone?

Options

  • APerform a factory reset.
  • BClear the device cache.
  • CContact the manufacturer's support line.
  • DChange all passwords on the device.

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Topics

#Mobile security#Malware removal#Smartphone troubleshooting#Factory reset
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