nerdexam
CompTIA

220-1202 · Question #134

A user reports that the time on their computer does not match the time on their VoIP phone. What should a technician do?

The correct answer is D. Configure access to an available NTP server.. This scenario involves a mismatch in device time settings, which can affect synchronization and authentication across the network. Using a Network Time Protocol (NTP) server ensures all networked devices maintain accurate and synchronized clocks.

Submitted by lucia.co· Mar 30, 2026

Question

A user reports that the time on their computer does not match the time on their VoIP phone. What should a technician do?

Options

  • AConfirm the user is logging in to the domain.
  • BManually set the time on the phone to match the computer.
  • CDownload and install the latest BIOS update.
  • DConfigure access to an available NTP server.

How the community answered

(35 responses)
  • A
    9% (3)
  • B
    3% (1)
  • C
    3% (1)
  • D
    86% (30)

Explanation

This scenario involves a mismatch in device time settings, which can affect synchronization and authentication across the network. Using a Network Time Protocol (NTP) server ensures all networked devices maintain accurate and synchronized clocks.

Topics

#NTP#Time synchronization#VoIP troubleshooting

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