CompTIA
220-1201 · Question #272
A user reports slow performance when saving documents locally on a computer. A technician reviews the logs and notices entries showing S.M.A.R.T. errors. Which of the following actions should the…
The correct answer is B. Replace the hard drive. S.M.A.R.T. errors are a clear sign the drive is failing. Replacing the hard drive prevents data loss and restores reliable performance.
Submitted by kim_seoul· Mar 30, 20268.0 Operational Procedures
Question
A user reports slow performance when saving documents locally on a computer. A technician reviews the logs and notices entries showing S.M.A.R.T. errors. Which of the following actions should the technician take next?
Options
- AReseat all SATA cables.
- BReplace the hard drive.
- CDefragment the hard drive.
- DRun Disk Cleanup.
- EInstall a heat sink on the hard drive.
How the community answered
(17 responses)- A6% (1)
- B82% (14)
- C12% (2)
Explanation
S.M.A.R.T. errors are a clear sign the drive is failing. Replacing the hard drive prevents data loss and restores reliable performance.
Topics
#S.M.A.R.T. errors#Hard drive replacement#Disk health
Community Discussion
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