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220-1201 · Question #267

A user reports that a laptop runs very slowly when documents are opened and saved. The user got the laptop within the past year. A technician finds the following specifications for the laptop: Intel…

The correct answer is D. 2.5 SATA SSD. Replacing the 7200 RPM hard drive with a SATA SSD dramatically improves read/write speeds for file operations, resolving sluggish opening and saving of documents without major system

Submitted by stefanr· Mar 30, 2026

Question

A user reports that a laptop runs very slowly when documents are opened and saved. The user got the laptop within the past year. A technician finds the following specifications for the laptop:

Intel Core i5-1235U Windows 11 Home Intel Iris Xe Graphics 1TB 7200RPM 16GB: 2 x 8GB DDR4 2666 The technician thinks a minor upgrade should solve the slow performance issue. Which of the following components should the technician install?

Options

  • AGaming GPU
  • Bi7 CPU
  • C64GB RAM
  • D2.5 SATA SSD

How the community answered

(17 responses)
  • A
    6% (1)
  • C
    12% (2)
  • D
    82% (14)

Explanation

Replacing the 7200 RPM hard drive with a SATA SSD dramatically improves read/write speeds for file operations, resolving sluggish opening and saving of documents without major system

Topics

#SSD upgrade#Laptop performance#Hardware troubleshooting#Storage devices

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