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220-1102 · Question #528

Malware is installed on a device after a user clicks on a link in a suspicious email. Which of the following is the best way to remove the malware?

The correct answer is C. Schedule a scan. The best way to remove malware after an infection is to schedule and run a full antivirus or anti-malware scan to detect and quarantine or remove malicious files.

Security

Question

Malware is installed on a device after a user clicks on a link in a suspicious email. Which of the following is the best way to remove the malware?

Options

  • ARun System Restore.
  • BPlace in recovery mode.
  • CSchedule a scan.
  • DRestart the PC.

How the community answered

(21 responses)
  • B
    5% (1)
  • C
    86% (18)
  • D
    10% (2)

Why each option

The best way to remove malware after an infection is to schedule and run a full antivirus or anti-malware scan to detect and quarantine or remove malicious files.

ARun System Restore.

Running System Restore can revert system files to a previous state, potentially removing some malware, but it is not always effective for all types of malware and may not fully clean the system, nor is it the first or best general step compared to a dedicated scan.

BPlace in recovery mode.

Placing a device in recovery mode typically refers to accessing an environment for system repair or reinstallation and is not a direct method for removing active malware.

CSchedule a scan.Correct

Scheduling and running a full antivirus or anti-malware scan is the most effective and primary method for detecting, quarantining, and removing malicious software from an infected device. Modern security software includes extensive definitions and heuristic analysis to identify a wide range of malware.

DRestart the PC.

Restarting the PC might temporarily stop some malware processes, but it does not remove the installed malicious files and the malware will often restart with the system.

Concept tested: Malware removal best practices

Source: https://support.microsoft.com/en-us/windows/get-help-with-protecting-your-pc-from-malware-967a5704-6b94-0d94-a3f5-7c385b6754ad

Topics

#Malware removal#Antimalware#Security best practices#Software troubleshooting

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