220-1102 · Question #528
Malware is installed on a device after a user clicks on a link in a suspicious email. Which of the following is the best way to remove the malware?
The correct answer is C. Schedule a scan. The best way to remove malware after an infection is to schedule and run a full antivirus or anti-malware scan to detect and quarantine or remove malicious files.
Question
Malware is installed on a device after a user clicks on a link in a suspicious email. Which of the following is the best way to remove the malware?
Options
- ARun System Restore.
- BPlace in recovery mode.
- CSchedule a scan.
- DRestart the PC.
How the community answered
(21 responses)- B5% (1)
- C86% (18)
- D10% (2)
Why each option
The best way to remove malware after an infection is to schedule and run a full antivirus or anti-malware scan to detect and quarantine or remove malicious files.
Running System Restore can revert system files to a previous state, potentially removing some malware, but it is not always effective for all types of malware and may not fully clean the system, nor is it the first or best general step compared to a dedicated scan.
Placing a device in recovery mode typically refers to accessing an environment for system repair or reinstallation and is not a direct method for removing active malware.
Scheduling and running a full antivirus or anti-malware scan is the most effective and primary method for detecting, quarantining, and removing malicious software from an infected device. Modern security software includes extensive definitions and heuristic analysis to identify a wide range of malware.
Restarting the PC might temporarily stop some malware processes, but it does not remove the installed malicious files and the malware will often restart with the system.
Concept tested: Malware removal best practices
Source: https://support.microsoft.com/en-us/windows/get-help-with-protecting-your-pc-from-malware-967a5704-6b94-0d94-a3f5-7c385b6754ad
Topics
Community Discussion
No community discussion yet for this question.