220-1102 Question #485: Real Exam Question with Answer & Explanation

Question

A new spam gateway was recently deployed at a small business. However, users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the most effective method for dealing with this issue?

Options

• AAdjusting the spam gateway
• BUpdating firmware for the spam appliance
• CAdjusting AV settings
• DProviding user training

Explanation

Even with technical controls like a spam gateway, user education is crucial for mitigating the risk of users interacting with malicious emails that bypass automated filters.

Common mistakes.

• A. Adjusting the spam gateway might improve filtering, but it cannot prevent all sophisticated spam or phishing attempts that target user behavior.
• B. Updating firmware for the spam appliance could fix bugs or improve performance, but it doesn't directly address the issue of users opening messages that bypass the filter.
• C. Adjusting AV settings on endpoints helps detect malware after a user opens an infected attachment or visits a malicious site, but it's not the most effective preventive measure against users opening suspicious emails.

Concept tested. Security awareness training for end users

No community discussion yet for this question.