220-1102 · Question #371
Which of the following refers to the steps to be taken if an issue occurs during a change implementation?
The correct answer is B. Rollback. Rollback refers to the predefined steps taken to revert a system to its previous stable state if a change implementation encounters issues or fails. This process ensures system stability and minimizes downtime.
Question
Which of the following refers to the steps to be taken if an issue occurs during a change implementation?
Options
- ATesting
- BRollback
- CRisk
- DAcceptance
How the community answered
(48 responses)- A4% (2)
- B94% (45)
- C2% (1)
Why each option
Rollback refers to the predefined steps taken to revert a system to its previous stable state if a change implementation encounters issues or fails. This process ensures system stability and minimizes downtime.
Testing is performed before or during a change to identify issues, not the steps taken after an issue occurs to revert.
Rollback procedures are essential components of change management, detailing the actions required to undo an unsuccessful change and restore the system to its pre-change configuration. This strategy mitigates the negative impact of failed implementations by providing a recovery path.
Risk refers to the potential for negative outcomes, not the steps to resolve an issue during implementation.
Acceptance is the formal approval that a change has met requirements, not the procedure for handling issues during implementation.
Concept tested: Change management rollback procedures
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