220-1102 · Question #32
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
The correct answer is A. End user acceptance. In the CompTIA A+ change management framework, once the Change Advisory Board (CAB) approves a change request, the next step is end-user acceptance - meaning the change is implemented and users validate that it meets requirements and resolves the issue. Risk analysis (B) and…
Question
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
Options
- AEnd user acceptance
- BPerform risk analysis
- CCommunicate to stakeholders
- DSandbox testing
How the community answered
(61 responses)- A95% (58)
- B3% (2)
- C2% (1)
Explanation
In the CompTIA A+ change management framework, once the Change Advisory Board (CAB) approves a change request, the next step is end-user acceptance - meaning the change is implemented and users validate that it meets requirements and resolves the issue. Risk analysis (B) and sandbox testing (D) are performed before CAB approval, as the board needs that information to make its decision. Communicating to stakeholders (C) typically occurs prior to or as part of the approval and scheduling process. End-user acceptance is the validation gate that closes out the change.
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