220-1102 · Question #296
A computer on a corporate network has a malware infection. Which of the following would be the BEST method for returning the computer to service?
The correct answer is B. Flashing the BIOS, reformatting the drive, and then reinstalling the OS. The best practice for remediating a malware-infected corporate machine is to flash the BIOS, reformat the drive, and reinstall the OS (B). Flashing the BIOS removes any firmware-level (rootkit) malware. Reformatting the drive completely wipes the OS and all malware…
Question
A computer on a corporate network has a malware infection. Which of the following would be the BEST method for returning the computer to service?
Options
- AScanning the system with a Linux live disc, flashing the BIOS, and then returning the computer to
- BFlashing the BIOS, reformatting the drive, and then reinstalling the OS
- CDegaussing the hard drive, flashing the BIOS, and then reinstalling the OS
- DReinstalling the OS, flashing the BIOS, and then scanning with on-premises antivirus
How the community answered
(31 responses)- A3% (1)
- B81% (25)
- C6% (2)
- D10% (3)
Explanation
The best practice for remediating a malware-infected corporate machine is to flash the BIOS, reformat the drive, and reinstall the OS (B). Flashing the BIOS removes any firmware-level (rootkit) malware. Reformatting the drive completely wipes the OS and all malware. Reinstalling the OS gives a clean, trusted state. Option A skips formatting first. Option C (degaussing) destroys magnetic media, making the drive unusable for reinstallation. Option D is backwards - scanning after reinstalling is insufficient because malware may persist through an in-place reinstall without wiping first.
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