220-1102 · Question #297
A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the…
The correct answer is A. The Windows 10 desktop has Windows 10 Home installed. The Windows 10 desktop has Windows 10 Home installed, which does not support RDP (Remote Desktop Protocol) as a host. Only Windows 10 Pro, Enterprise, and Education editions can act as RDP hosts and allow remote access to their desktops. The Windows 10 desktop does not have…
Question
A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?
Options
- AThe Windows 10 desktop has Windows 10 Home installed.
- BThe Windows 10 desktop does not have DHCP configured.
- CThe Windows 10 desktop is connected via Wi-Fi.
- DThe Windows 10 desktop is hibernating.
How the community answered
(55 responses)- A80% (44)
- B13% (7)
- C5% (3)
- D2% (1)
Explanation
The Windows 10 desktop has Windows 10 Home installed, which does not support RDP (Remote Desktop Protocol) as a host. Only Windows 10 Pro, Enterprise, and Education editions can act as RDP hosts and allow remote access to their desktops. The Windows 10 desktop does not have DHCP configured, is connected via Wi-Fi, or is hibernating are not likely to prevent the RDP connection if the technician is able to ping the computer successfully.
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