A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following…

The correct answer is B. Check corporate polices for guidance. When dealing with sensitive information, it's crucial to adhere to company policies and procedures. These policies will outline the proper protocols for handling and transporting devices containing sensitive data.

Operational Procedures

Question

A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following should the technician do NEXT?

Options

ARemove the HDD and then send the computer for repair.
BCheck corporate polices for guidance.
CDelete the sensitive information before the computer leaves the building.
DGet authorization from the manager.

How the community answered

(49 responses)

A
8% (4)
B
84% (41)
C
6% (3)
D
2% (1)

Explanation

When dealing with sensitive information, it's crucial to adhere to company policies and procedures. These policies will outline the proper protocols for handling and transporting devices containing sensitive data.

Topics

#Operational procedures#Data security#Sensitive information handling#Corporate policies

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