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Exams220-1002Questions#768
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220-1002 · Question #768

220-1002 Question #768: Real Exam Question with Answer & Explanation

The correct answer is D: Credential Manager. Credential Manager is a built-in Windows tool that stores saved usernames and passwords for websites, applications, and network resources. If Joe's Outlook credentials cached in Credential Manager are outdated or incorrect (e.g., from a previous password), Outlook will keep reusi

Question

Joe, a user, is continuity prompted to input his password when attempting to access his Outlook email. Additionally, his account is often looked out several times per day. A technician suspects Joe's email application is using cached information to validate his access. Which of the following tools would help the technician determine if Jeo's system is using cached information instead of his current account information?

Options

  • AAdministrative Tools
  • BDiLocker
  • CSync Center
  • DCredential Manager

Explanation

Credential Manager is a built-in Windows tool that stores saved usernames and passwords for websites, applications, and network resources. If Joe's Outlook credentials cached in Credential Manager are outdated or incorrect (e.g., from a previous password), Outlook will keep reusing those stale credentials, causing repeated authentication failures and account lockouts. A technician can open Credential Manager (Control Panel > Credential Manager) to inspect, update, or remove the cached Microsoft/Outlook entries, forcing the application to prompt for and store the current, valid credentials.

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