220-1002 · Question #68
220-1002 Question #68: Real Exam Question with Answer & Explanation
The correct answer is B: Update and install anti-malware software. The symptoms describe scareware or ransomware - malware that displays a fake warning and demands payment. After quarantining the machine and disabling System Restore (to prevent malware from hiding in restore points), the standard next step in malware remediation is to update and
Question
Options
- ARoll back the NIC driver
- BUpdate and install anti-malware software
- CConfigure and enable the email spam filters
- DVerify the security certificate is valid
- EPerform a full system backup
Explanation
The symptoms describe scareware or ransomware - malware that displays a fake warning and demands payment. After quarantining the machine and disabling System Restore (to prevent malware from hiding in restore points), the standard next step in malware remediation is to update and run anti-malware software to detect and remove the infection. Rolling back the NIC driver (A) is irrelevant to malware. Configuring spam filters (C) is a preventive email measure, not a remediation step. Verifying a security certificate (D) does not address malware removal. Performing a full system backup (E) should never be done on a known-infected system, as it would back up the malware.
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