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Exams220-1002Questions#668
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220-1002 · Question #668

220-1002 Question #668: Real Exam Question with Answer & Explanation

The correct answer is A: Clear the DNS cache and check the hosts file.. Being redirected to a completely different website instead of the intended one is a classic indicator of DNS cache poisoning or a modified hosts file, both of which should be investigated first.

Question

A user is having trouble accessing websites on a computer. A technician troubleshoots and tries to access a site the user typically visits but is instead presented with a completely different site. Which of the fallowing should the technician do NEXT?

Options

  • AClear the DNS cache and check the hosts file.
  • BVerify the default gateway settings are correct.
  • CEnsure the outbound firewall rules are accurate.
  • DConfigure the workstation for IPV6.

Explanation

Being redirected to a completely different website instead of the intended one is a classic indicator of DNS cache poisoning or a modified hosts file, both of which should be investigated first.

Common mistakes.

  • B. An incorrect default gateway would affect all network connectivity broadly, not selectively redirect one specific website to a different destination.
  • C. Outbound firewall rule issues would block access to a site entirely rather than redirect the user to a different website.
  • D. Configuring IPv6 is unrelated to DNS poisoning or hosts file manipulation and would have no effect on a redirection issue.

Concept tested. DNS cache poisoning and hosts file hijacking detection

Reference. https://learn.microsoft.com/en-us/windows-server/networking/dns/troubleshoot/troubleshoot-dns-client

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