A user is unable to get to any internal websites but can access some external websites. Which of the following will MOST likely resolve this issue?

Question

Options

• AUninstall and reinstall the browser.
• BConfirm the proper proxy settings
• CDisable the firewall
• DDisable and re-enable the network adapter.

• A
  17% (6)
• B
  71% (25)
• C
  9% (3)
• D
  3% (1)

Explanation

The asymmetry between working external access and broken internal access strongly points to a proxy misconfiguration. Corporate environments commonly route internet traffic through a proxy server while internal sites are accessed directly (or via a different path). If the proxy settings are wrong - for example, the 'bypass proxy for local addresses' option is unchecked, or the proxy exclusion list doesn't include internal domains - internal sites fail while some external sites still resolve. Reinstalling the browser (A) would not fix a network-level routing problem. Disabling the firewall (C) is a security risk and wouldn't explain the selective failure pattern. Toggling the network adapter (D) resets the connection but does not address proxy configuration.

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