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Exams220-1002Questions#35
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220-1002 · Question #35

220-1002 Question #35: Real Exam Question with Answer & Explanation

The correct answer is B: Document a backout plan to roll back changes to the router. A formal change management process requires a backout (rollback) plan documenting exactly how to restore the system to its previous state if the upgrade fails or causes problems. The administrator has already completed purpose documentation, scope, and risk analysis - the missing

Question

A network administrator wants to plan a major OS upgrade of the router, which acts as a default gateway in an organization. The administrator has documented the purpose of the change, scoped the change, and completed a comprehensive risk analysis. Which of the following is an important part of the change request process for which the administrator still must plan?

Options

  • AInform management regarding the anticipated amount of downtime
  • BDocument a backout plan to roll back changes to the router
  • CConfigure a redundant data path to eliminate downtime
  • DMake the downtime window larger than actually anticipated

Explanation

A formal change management process requires a backout (rollback) plan documenting exactly how to restore the system to its previous state if the upgrade fails or causes problems. The administrator has already completed purpose documentation, scope, and risk analysis - the missing piece is this rollback strategy. Informing management of downtime (A) is advisable but secondary to having a tested rollback plan. Configuring a redundant data path (C) may not always be possible or required. Intentionally overestimating the downtime window (D) is not a formal change management requirement.

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