220-1002 · Question #131
A technician is troubleshooting a problem in which a user gets an error when trying to access the company web page using SSL. When checking with other users, the technician discovers all of them…
The correct answer is D. The website's security certificate has expired. When every user on the network receives the same SSL/TLS warning, it points to a server-side issue rather than a client configuration problem. An expired security certificate is the most common cause: once a certificate passes its validity date, browsers reject it and display a…
Question
A technician is troubleshooting a problem in which a user gets an error when trying to access the company web page using SSL. When checking with other users, the technician discovers all of them display the same warning message. Which of the following is the MOST likely cause of this problem?
Options
- AThe website is below connection capacity
- BBrowser content filtering is required
- CThe website has not been added to Trusted Sites
- DThe website's security certificate has expired
How the community answered
(22 responses)- B5% (1)
- D95% (21)
Explanation
When every user on the network receives the same SSL/TLS warning, it points to a server-side issue rather than a client configuration problem. An expired security certificate is the most common cause: once a certificate passes its validity date, browsers reject it and display a warning to all visitors. The fact that the warning is universal (not isolated to one user) rules out individual browser settings like Trusted Sites (C) or content filtering (B). Being below connection capacity (A) would cause slowness or timeouts, not certificate errors.
Topics
Community Discussion
No community discussion yet for this question.