210-250 · Question #81
Where are configuration records stored?
The correct answer is A. In a CMDB. Configuration records, also called Configuration Items (CIs), are stored in a Configuration Management Database (CMDB) as defined by ITIL best practices.
Question
Where are configuration records stored?
Options
- AIn a CMDB
- BIn a MySQL DB
- CIn a XLS file
- DThere is no need to store them
How the community answered
(29 responses)- A90% (26)
- B7% (2)
- C3% (1)
Why each option
Configuration records, also called Configuration Items (CIs), are stored in a Configuration Management Database (CMDB) as defined by ITIL best practices.
A CMDB is the purpose-built repository for storing and managing configuration records (CIs) within an IT environment. It tracks attributes and relationships between components such as hardware, software, and services. This is a foundational ITIL concept for Configuration Management.
A generic MySQL database is not a standardized or purpose-built solution for configuration management and lacks the relationship modeling and discovery features of a CMDB.
An XLS file has no version control, relationship tracking, or integration capabilities required for proper configuration management.
Storing configuration records is essential for change management, incident response, and IT governance - not storing them would violate IT management best practices.
Concept tested: ITIL Configuration Management Database (CMDB)
Source: https://www.axelos.com/certifications/itil-service-management
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