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210-065 · Question #94

Refer to the exhibit. A technician is reviewing the search history details on a Cisco TelePresence VCS for a recent call that failed. What was the cause for the call setup failure?

The correct answer is A. A local call policy rule denied the call. The Cisco TelePresence VCS search history logs each policy decision made during call processing, and in this case the log reveals a local call policy rule explicitly rejected the call before routing could complete.

Troubleshooting Conferencing

Question

Refer to the exhibit. A technician is reviewing the search history details on a Cisco TelePresence VCS for a recent call that failed. What was the cause for the call setup failure?

Exhibit

210-065 question #94 exhibit

Options

  • AA local call policy rule denied the call.
  • BThe source alias matched an entry in the registration deny list.
  • CThe originating caller was not authenticated.
  • DThe source alias origin is unknown.

How the community answered

(31 responses)
  • A
    77% (24)
  • B
    6% (2)
  • C
    3% (1)
  • D
    13% (4)

Why each option

The Cisco TelePresence VCS search history logs each policy decision made during call processing, and in this case the log reveals a local call policy rule explicitly rejected the call before routing could complete.

AA local call policy rule denied the call.Correct

On Cisco TelePresence VCS, local call policy (implemented via CPL scripts or the built-in Call Policy feature) evaluates each call and can issue an explicit Reject action. When the search history shows a policy-driven rejection with no authentication or registration denial indicators present, a matching call policy rule is the identified cause of the failure.

BThe source alias matched an entry in the registration deny list.

A registration deny list blocks devices from registering with the VCS, not individual call attempts from already-registered or traversal endpoints.

CThe originating caller was not authenticated.

Authentication failures produce a separate authentication challenge or rejection event in the search history, distinct from a policy-based denial.

DThe source alias origin is unknown.

An unknown source alias origin would indicate a routing lookup failure rather than an explicit call rejection issued by a policy rule.

Concept tested: Cisco VCS local call policy rule enforcement

Source: https://www.cisco.com/c/en/us/support/unified-communications/telepresence-video-communication-server-vcs/products-maintenance-guides-list.html

Topics

#VCS search history#call policy#call failure#dial plan troubleshooting

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