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210-065 · Question #418

You just noticed an alarm with ID 15011 on a Cisco VCS. Which type of issue does this alarm signal?

The correct answer is B. software. Alarm ID 15011 on Cisco VCS falls within the software alarm category, indicating an application or service-level issue on the system.

Troubleshooting Conferencing

Question

You just noticed an alarm with ID 15011 on a Cisco VCS. Which type of issue does this alarm signal?

Options

  • Ahardware
  • Bsoftware
  • Cnetwork
  • Dlicensing

How the community answered

(45 responses)
  • A
    2% (1)
  • B
    87% (39)
  • C
    4% (2)
  • D
    7% (3)

Why each option

Alarm ID 15011 on Cisco VCS falls within the software alarm category, indicating an application or service-level issue on the system.

Ahardware

Hardware alarms on Cisco VCS cover physical component failures such as disk or fan problems and use a different alarm ID range than 15011.

BsoftwareCorrect

On Cisco VCS, alarm IDs are organized into numeric ranges corresponding to distinct issue categories, and alarm 15011 falls within the software alarm range used to report application-level problems such as service failures or process errors. Software alarms on VCS are distinct from hardware, network, or licensing alarms, each of which occupies a separate numeric range in the alarm ID schema.

Cnetwork

Network alarms on VCS relate to connectivity and interface issues and are assigned a separate alarm ID range that does not include 15011.

Dlicensing

Licensing alarms on VCS specifically report on license capacity, validity, or expiration and are assigned a distinct alarm ID range separate from 15011.

Concept tested: Cisco VCS alarm ID category identification

Source: https://www.cisco.com/c/en/us/support/unified-communications/telepresence-video-communication-server-vcs/products-maintenance-guides-list.html

Topics

#VCS alarms#alarm ID#software issue#troubleshooting

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