Cisco TMS is unable to manage endpoints and an engineer is required to capture logs to determine the cause. What is the menu path that the engineer should follow to capture and download logs from Cisco TMS?

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B. Administrative Tools > TMS Server Maintenance > Download Diagnostic Files In Cisco TMS, diagnostic log files are accessed via Administrative Tools > TMS Server Maintenance > Download Diagnostic Files; this section aggregates server-side logs, event logs, and diagnostic data into a downloadable package suitable for support analysis.

Answer

A. Administrative Tools > Diagnostics > TMS Tickets Administrative Tools > Diagnostics > TMS Tickets displays system-generated tickets and alerts, not downloadable diagnostic log file packages.

Answer

C. Systems > Navigator > Diagnostics > Download Diagnostic Files The Systems > Navigator path is used to browse and manage registered endpoints, not to download TMS server-level diagnostic logs.

Answer

D. Systems > Navigator > TMS Logs There is no valid 'TMS Logs' option directly under Systems > Navigator; this path does not exist as a menu option in Cisco TMS.

Cisco TMS is unable to manage endpoints and an engineer is required to capture logs to determine the cause. What is the menu path that the engineer should follow to capture and download logs from…

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