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210-065 · Question #403

A Cisco TelePresence EX90 endpoint is not registering successfully, and the endpoint IP address is not known. What is the proper method to obtain the current IP address of the device?

The correct answer is E. Use the Cisco TelePresence Touch Control system menu.. When a Cisco TelePresence EX90 endpoint's IP address is unknown, the Touch Control system menu provides direct access to the device's network configuration without requiring prior network knowledge.

Endpoint Troubleshooting

Question

A Cisco TelePresence EX90 endpoint is not registering successfully, and the endpoint IP address is not known. What is the proper method to obtain the current IP address of the device?

Options

  • AReboot the device, and watch the screen for the IP address at system boot.
  • BUse Telnet to connect to the MAC address of the device, and type "STATIC A ?".
  • CDisplay the IP on the Cisco TelePresence EX90 screen by using the Cisco TelePresence Remote
  • DConnect a computer to the NIC on the Cisco TelePresence EX90, and enable DHCP.
  • EUse the Cisco TelePresence Touch Control system menu.

How the community answered

(34 responses)
  • C
    3% (1)
  • D
    3% (1)
  • E
    94% (32)

Why each option

When a Cisco TelePresence EX90 endpoint's IP address is unknown, the Touch Control system menu provides direct access to the device's network configuration without requiring prior network knowledge.

AReboot the device, and watch the screen for the IP address at system boot.

Rebooting the device to watch the screen during boot is unreliable and may not display the IP address long enough or at all depending on firmware configuration.

BUse Telnet to connect to the MAC address of the device, and type "STATIC A ?".

Telnet requires an IP address as its destination - it cannot connect using a MAC address, making this method technically invalid.

CDisplay the IP on the Cisco TelePresence EX90 screen by using the Cisco TelePresence Remote

The Cisco TelePresence Remote can navigate some on-screen menus but does not provide a direct or reliable path to displaying the current IP address compared to the dedicated Touch Control interface.

DConnect a computer to the NIC on the Cisco TelePresence EX90, and enable DHCP.

Connecting a computer to the NIC on the EX90 and enabling DHCP would only configure the computer's network interface, not reveal the EX90's existing IP address.

EUse the Cisco TelePresence Touch Control system menu.Correct

The Cisco TelePresence Touch Control system menu allows an administrator to navigate to the system information or diagnostics section, where the current IP address is displayed. This method works regardless of whether the endpoint is successfully registered, making it the proper approach when the IP is unknown. No prior knowledge of the address or network connectivity from a separate device is required to use the Touch Control locally.

Concept tested: Cisco TelePresence EX90 IP address discovery method

Source: https://www.cisco.com/c/en/us/td/docs/telepresence/endpoint/ex-series/ex90/admin/guide/Cisco_TelePresence_EX90_Admin_Guide.html

Topics

#EX90 endpoint#IP address discovery#Touch Control#endpoint management

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