A new customer requests an upgrade to its current TelePresence Server. Before issuing a quote, the presales engineer would like to know the software version and option keys that are currently…

The correct answer is C. Management Tab > Diagnostics > Server Overview. The 'Server Overview' page under the Diagnostics section of the Management Tab is the consolidated status page for a Cisco TelePresence Server. It displays the installed software version, active option keys (licenses), hardware details, and general system status-exactly what a…

Endpoint Troubleshooting

Question

A new customer requests an upgrade to its current TelePresence Server. Before issuing a quote, the presales engineer would like to know the software version and option keys that are currently installed on this server. Which menu option path could be used to find information?

Options

AManagement Tab > Configuration > Windows Server
BManagement Tab > Configuration > Site Settings
CManagement Tab > Diagnostics > Server Overview
DManagement Tab > Diagnostics > Server Logs.

How the community answered

(30 responses)

A
7% (2)
C
90% (27)
D
3% (1)

Explanation

The 'Server Overview' page under the Diagnostics section of the Management Tab is the consolidated status page for a Cisco TelePresence Server. It displays the installed software version, active option keys (licenses), hardware details, and general system status-exactly what a presales engineer needs before quoting an upgrade. The Configuration paths (A and B) are used for setting parameters, not for reading installed software and license information. Server Logs (D) contain event and error records, not version or option key data.

Topics

#TelePresence Server#software version#option keys#diagnostics menu

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