210-065 · Question #337
Which two tools can be used to extract traces from a Cisco Unified Communications Manager server? (Choose two.)
The correct answer is A. RTMT D. CLI. RTMT and the CLI are the two supported methods for extracting trace files from a Cisco Unified Communications Manager server.
Question
Which two tools can be used to extract traces from a Cisco Unified Communications Manager server? (Choose two.)
Options
- ARTMT
- BTraceRT
- CWireshark
- DCLI
- ESyslog
How the community answered
(17 responses)- A94% (16)
- B6% (1)
Why each option
RTMT and the CLI are the two supported methods for extracting trace files from a Cisco Unified Communications Manager server.
RTMT (Real-Time Monitoring Tool) includes a Trace and Log Central feature that provides a graphical interface for selecting specific CUCM services, date ranges, and nodes, then downloading the resulting trace files to a local workstation.
TraceRT (traceroute) is a network path utility that identifies routing hops between hosts; it has no capability to access or extract application-level trace logs from a CUCM server.
Wireshark is a network packet capture and analysis tool used to inspect traffic on the wire; it cannot retrieve CUCM application trace files stored on the server.
The CUCM CLI supports file management commands such as 'file get activelog' and 'file get inactivelog' that allow an administrator to directly retrieve trace files stored on the server's file system via a secure shell session.
Syslog is a protocol for receiving forwarded log messages on an external collector; it passively receives pushed data and cannot actively extract trace files from a CUCM server.
Concept tested: CUCM trace file extraction using RTMT and CLI
Source: https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/215831-collect-cucm-traces-using-rtmt.html
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