210-065 Question #313: Real Exam Question with Answer & Explanation

The correct answer is A: TRANSFER. To add a third party to an active call on a Cisco endpoint or Jabber client, you press TRANSFER to place the current call on hold and dial the new participant.

Question

When you add third party call what button you should press?

Options

ATRANSFER
BMERGE

Explanation

To add a third party to an active call on a Cisco endpoint or Jabber client, you press TRANSFER to place the current call on hold and dial the new participant.

Common mistakes.

B. MERGE is used to combine two already-established held calls into a single conference and cannot be used to initiate dialing a new third party that has not yet been called.

Concept tested. Adding a third-party call using the Transfer button on Cisco endpoints

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_5/cjab_b_cisco-jabber-user-guide-windows.html

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